Thermal pastes and thermal pads replacement in vostro 3450
Hi,I need to replace the thermal compound and thermal pads came in vostro 3450 laptop. I removed the heat sink and saw that there small thermal pads covering other parts also like small registers and...
View ArticleDell 15r 3531
Hi, like others, I have replaced the failed hard drive in this unit and now cannot activate Windows 8.1.I have retrieved the MSDM key, however each version I download using the Microsoft Media Creation...
View ArticleSD card reader, usage?
Hi,New to XPS8700 and the Windows 8.1 OS. My computer came with an SD card reader and I cannot figure out exactly how to use it properly. I don't know where images on an inserted card are displayed and...
View ArticleXPS 27 rescue and partitions
I have a Dell XPS 2720, running Windows 8.1. My system crashed and Windows would not boot. I had made a Dell recovery USB but when I tried to run it, either it didn’t succeed or I got an error message...
View ArticleDell Backup and Recovery won't let me use a 128GB flash drive
I bought Dell Premium Backup and Recovery after my less than two year old Inspiron 15 Windows 8.1 crashed and Windows could not be restarted without a Refresh. Then I learned that produced only...
View ArticleMicrosoft update KB 2982791 has been replaced with KB2993651 for 0x50 issue....
This article provides the information on "Microsoft update KB 2982791 has been replaced with KB2993651 for 0x00000050 black screen issue".Windows update KB2982791 0x50 black screen issuesMany Dell...
View ArticleReinstall OS problems
My Inspiron started freezing and slowing down. Ran Microsoft diagnostics and several different malware and anti-virus scans and determined it was not a virus. Contacted Dell and they suggested I...
View ArticleImportant Windows Updates won't download and install - 8E5E0152 error
I have a Dell Inspiron 3847 running WIndows 8.1. Windows Update no longer works. Every time I run it will run for a long time saying it is downloading; then it errors out with the error above. I...
View ArticleDell backup and recovery not working (1.6.1.1)
I'm working on a clients computer and trying to reset to factory settings.After I click the reboot within the backup and recovery tool, all it does is reboot. After reboot, it does NOT show any...
View ArticleI bought DELL XPS machine from Costco which came with Windows 7, with free...
I see that machine is not taking advantage of 16GB RAM it hasIt is slow. I know it does not have any malware or virus. Is there a setting I'm missing?I know 32 bit can only use 4GB ram. But my OS is 64...
View ArticleDual booting DELL XPS 8300 which has Windows 8. Now want to add Ubuntu
I've Dell XPS 8300 with Windows8 1.7 TB Hard drive and 16 GB ram. I made a partition G drive with 200 GB. I'd like to nstall Ubuntu on it. Not really sure how to make it dual boot. Not finding exact...
View ArticleDELL XPS 8300 Adding SSD drive
How can I move my Windows 8 OS from Harddrive to new 250GB SSD drive and make it work on my DELL XPS 8300? Has anyone done this?
View ArticleXPS12 - Unable to re-install Windows 8.1 Pro - key can't be used to activate...
Hi there,I have dell XPS12 which came with Windows 8.1 Pro installed.I upgraded the windows to version 10 preview and also installed ubuntu on separate partition. All was working well, but now I want...
View ArticleDell Backup & Recovery 1.7.5.64 Error 5
Inspiron 620Windows 7 Home Premium 64-bit SP1Intel core i3-2100 cpu @ 3.10ghz 8gb ramWas trying to install the new Dell B&R software and the computer was shut off mid process.Restarted computer...
View ArticleShouldn't the Windows 8 Product Key be BIOS-based on newer Dell laptops?
Hello,My brother-in-law had a HD failure in his Win8 Inspiron 14z laptop. He hadn't generated the recovery DVDs.I've replaced his HD with a new one, and used the Dell Recovery DVDs I created on my...
View ArticleDell Backup & Recovery 1.7.5.63
Cannot make factory restore disks from this Optiplex 3020 Win 7 Pro, SP1, Dell Backup & Recovery 1.7.5.63. Just says error occurred and that's it. I can write from windows to the DVD drive but...
View Articlealienware x51 r2 constantly rebooting
My alienware pc keeps rebooting constantly right at the moment where it should load windows. I have tried unplugging everything and holding down the power button for around 20 seconds, asisaw...
View ArticleHow to enable the Encrypted File System
What needs to be done to enable using the Encrypted File System for Windows 8.1?All the help I've found states that new systems have this enabled by default, but I've gone through all the PC Settings...
View ArticleAlienware 17 Software reinstall
Is there anyway to get my laptop back to its original operating system and settings? Dell technical support had me use the Windows 8.1 reboot disk and now all of the drivers and original software that...
View ArticleNeed help upgrading from window 8.1 OEM to 8.1 pro
Hello, I got a new XPS 8700 desktop which came with 8.1 OEM version. Now I would like to upgrade to 8.1 pro. Is it possible to upgrade directly or do I have to do a clean install?I tried with the...
View Article