Is there anyway to get my laptop back to its original operating system and settings? Dell technical support had me use the Windows 8.1 reboot disk and now all of the drivers and original software that came with the laptop are not installed. Alienware support has been extremely unhelpful and their knowledge is extremely limited in this area.
Does anyone know how I can get the original drivers and all of the original software and programs that I purchased with my laptop. I just received it January 15 and I have already had to use the reboot disk, which probably was a mistake on technical supports part; however, there is no going back now and they want to charge me $250 to send out someone to fix the software.
Is there an easier fix? I could really use some help on this!