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Updated to Win8.1; Now Dell Backup & Recovery Protection Notifications shows...

XPS8700; Windows Updated my PC from Win8 to Win8.1.  When I Open the Notification Area Icon Window (small facing up arrow on Taskbar to the far right next to Action Center Icon)..I see the "Dell Backup...

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Dell Zino HD 410 and Windows 8.1

I have not been able to install 8.1 on my Dell Zino HD 410 with AMD Phenom for the past month. I keep getting 'Devices Ready' stuck. It seems to stop at random %s too. From 3% up to 33% but no higher...

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XPS 8700 restarts after shutdown every time

Since upgrading my XPS 8700 from Windows 8.1 to 8.1 Pro (via the Win 8.1 Pro Pack upgrade) every time I shut down the system - no matter if I use the "charms" power button or the shut down option from...

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No internet connection after upgrade to WIN 8.1

Dear all,I have a serious problem. I upgrade my Laptop (DELL Inspiron 3521) from Windows 8 to Windows 8.1. The upgrade finished and all seemed to work fine but when I went in Desktop Mode I noticed...

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Error while updating win 8 to 8.1

when I go to store to update windows and click download button getting error as -You need to use an account with administrator privileges ...... try login as administrator.the account which im using is...

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Cannot get Administrator access to download Windows 8.1 upgrade

Hello.I have a new XPS8700.  I have been unable to download the Windows 8.1 upgrade from the MS Store.  My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in...

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Black Screen after Windows 8.1 Update in Dell Inspiron 15R 5537

Hi Guys,Good Morning, I updated my Dell Inspiron 15R 5537 Laptop from Windows 8 Pro to Windows 8.1 Pro by using Store Application.After Waiting for almost 6 hours, Update was done and after Windows...

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Install W7 over W8.1

I have yet to see a step by step tutorial on how I can install W7 on a W8.1 computer. I have a Dell laptop Inspiron 3721. I do not qualify for the "downgrade". I just can not stand W8. I'm 75 years old...

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Unable to Backup my XPS8700, v1.6.2.4?

I have an XPS 8700. I chose to upgrade to the Premium version of "Backup and Recovery". But I can't get back into the utility anymore? I keep getting : "Dell Backup and Recovery has not been able to...

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unable to create recovery media due to corrupted partition using Dell Backup...

I upgraded my new XPS 8700 from Windows 8.0 to 8.1 immediately after initial setup and before creating a backup assuming that since the computer was new I'd be able to make my discs after setting...

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getting win8.1 to look like win7

hi,can't find my programs, used to be a nice list of them in win7...does Dell have an app to make win8 look and feel like win7 thank you?

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WebCam Not Working When UpDated To Windows 8.1

I have A Dell Inspiron 15 3521 And I Updated To Windows 8.1,And My Camera App Is Not Working! It Just Shows That Camera Not Detected! And The BlueTooth Is Also Not Working From Since The 8.1 Update!...

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dell Inspiron 15R 5521 webcam issue

I upgraded my laptop software to win8.1 my webcam in the device manager looks to the integrated camera but webcam is not workingI tested by Dell PC Diagnostics shows my webcam is installed and its...

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Dell Backup writes 3 DVDs but only reads 1 and recovery doesn't work!

I created DVD and USB backups to my new Windows 8 Inspiron laptop; I needed to recover the next day, and the Hard Disk recovery partition and the USB were reported as corrupt! On a brand new system...

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How can you find out if you have a bad Windows 8 image?

I'm being asked to reinstall Windows 8, Windows 8,1, and all my applications for the third time on an XPS 8700 I got in November. The reason I am told my image is bad is because the system will not...

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The Dell XPS 10 tablet and Android O.S.

Hello, I was wondering if it is possible to format my XPS 10 and install an Android O.S.. If not, what limits it from installing another O.S. that is designed for an arm processor?

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Windows 8.1 - Laptop Won't Wake

Since I updated to Windows 8.1, my Inspiron 7000 won't wake after it goes to sleep.  Driver conflict?

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Windows 8.1 installing Validity Sensor Error

Hi,I have fresh installation of Windows 8.1 (64bit) onto my Vostro V131. I was able to install all the drivers expect of Fingerprint driver. When I download the driver from the support page - driver...

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Error Creating USB Recovery for Windows

      Ok, this is absolutely frustrating, and I'm really worried about making a third attempt at this. Once bitten twice shy indeed.So, I finally decided to go ahead and create a Windows Recovery as my...

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XPS 8500 system backup/restore questions from a rookie

I would like to do a complete system backup including the OS system since I have all my programs installed and working the way I like them. Looking around there is the Dell backup/restore, Win 8.1 in...

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