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Help with Dell Windows 8

So, I bought a Dell Inspiron with touchscreen and preinstalled Windows 8 for my kid.  I then upgraded to Windows 8.1.  So far all good. Then I made the mistake of upgrading to Windows 10, and the...

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Dell Backup and Recovery - wrong md5sum

Hi. Its safe to download Dell Backup and Recovery software from this page:http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=GX7TXI asking because when i downloading this file...

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A840 upgrade from XP to win 8

Hi I want to upgarde my old dell  vostro A840 from XP  to win 8 64 bitwill it work? will the hardware support it  ( core due T5470 2M cash.I did not find any support in Dell site  for drivers and...

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Windows 8.1 keeps asking for key code. :-(

Cannot do recovery for Windows 8.1 keeps asking for key code. My 3yo grandson jammed 2 disc into optical drive of my X51 R2 and disc stuck inside. Took to Geek Squad (never again). They repaired...

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Windows 8 Product Key left my BIOS

Hi all,I have a Alienware X51.Recently, i have issued some problems which eventually led me to restore the fabric image by using Alien Respawn.After restoring the pc, I installed windows' updates...

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Dell Backup and Recovery manager

Hi,I'm using a Dell Inspiron 15 - 5000 series which contains Windows 8.1 OS. This laptop has "Dell Backup and Recovery Manager" of version 1.6.2.0. I tried to backup the OS and Dell drivers using Dell...

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Reinstall windows 8 after replacing hard drive / no recovery disc

Hi,I have dell inspiron 3542 laptop. Hard drive was crashed, I bought new drive but its blank. How to reinstall windows 8?I don't have any recovery disc.Please reply.Thanks,Rc chat

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Hyperlinks suddenly not working

All of a sudden hyperlinks from any package on my computer has stopped working.  It might coincide with me removing the Dell Protective Workspace, but I cannot be sure.  They hyperlinks work fine when...

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Help! Stuck in automatic repair loop!

Hi, so you know, automatic repair loop.How it happened:Was doing a factory reset, then I accidentally powered it off.*Edit* I turned it on again and I was brought to a blue screen with said advanced...

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Laptop shuts off seconds after I press the power button

I have a Dell Inspiron 3537 and every time I press the power button, it will reach the windows logo but then suddenly shuts off. On the second try it will start properly.But I have generally noticed...

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Error after replacing HDD with SSD

Hello allI'm trying to install factory defaults with a brand new SSD but I'm getting the following error:Error 0x4001001300001002If the problem persists, please contact Dell support.I tried using Dell...

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Dell XPS12 Q23

Laptop is stuck in " preparing automatic repair" and never completes  process . Unable to access recovery partition. Purchased Recovery USB key from Dell and booted to USB recovery key. Got the "...

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Dell Backup and Recovery Factorysetup Error 6 HELP NEEDED

I have a Venue 11 Pro (7130 Pro/7139 Pro) and I was trying to make a new recovery drive before I upgraded to Windows 10.  Everytime I tried using the Dell Backup and Recovery software (Basic) the...

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Softthink Agent Service chewing up 18MB of disk drive and slowing laptop...

Dell Inspiron 14 5000 SeriesWindows 8.1Upon Startup this program will slow performance considerably most recently using 18MB. That seems like a lotWhat does it doHow can I reduce the drain?Thank you

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DCF Upgrade/Maintenance April 7-8

The Dell Community Forum will be going through an upgrade on April 7th and possibly April 8th. During this upgrade, the DCF will be in a read only status. We apologize for the inconvenience and...

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Windows 8 repair

Do I really have to go through all the hassle of sending my 1 day old laptop backon an dell that came preloaded with Win 8.

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My camera on webcam quit working......computer is 2 yrs. old

When I try to Skype, the camera won't come on.  I tried everything.  How can I download a driver or replace the one that is not working?Thanks,brownsnest78

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ATI Radeon HD 7450m drivers don't work

I tried installing different GPU drivers including newest ATI drivers and older provided by Dell. Intel HD 3000 runs well games but when I run them on ATI Radeon HD 7450m I get lag and Microsoft Basic...

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Windows 8.1 Not Shutting Down Properly

I have already did the power options trick and turn off fast start up. This helps a lot but still get it not shutting down properly.So i did a third party pc search and got these results. Note this...

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Could not find the recovery enviroment.

Dear friends,I have 2 issues which I wish to solve:1) I cannot use the recovery options in Windows 8.1  because it says 'Could not find recovery environment'. I searched on the internet and tried some...

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