Hi,
Since my hard drive is faulty it has to be replaced. Someone would come over Monday to install it, but then technical
support asked me if I had Windows 8 discs. I did not have those, but I thought I could get them and I also expected
the technician to have them. Then the supervisor needed to tell me something. He would call me Monday, and I
needed the Windows 8 discs then to test the optical drive. Because if it was faulty to he had to send an optical
drive too.
The person I expected to have the discs does not have them. At the moment I am not sure at all I can get those
discs before Monday.
This is all a bit strange to me. I do not see any reason why the optical drive would be faulty. I think it is even
stranger I have to pay for the software discs. I only lose the software because of a faulty hard drive. I have
already paid for the laptop, the guarantee and the software.
Does anyone have advice for me?
Thanks in advance,
Eadi
