I have a new Dell XPS 13 that came with Windows 8.1. When I switch on I get a notification that windows updates are ready to be installed. When I go to settings/update and recovery/Windows Update all I see is the little spinning wait symbol (for hours). I also recently took up the subscription to McAfee anti virus which came pre installed on the computer. When I try and open McAfee Central the same happens. These problems also occur when my McAfee firewall is turned off. I'm not sure if these problems are related
I am concerned that because of the updates not working I won't be able to get my Windows 10 upgrade, I reserved it some time ago but as of today I haven't received my notification.
How can I solve these problems?