Hi guys,
I'm new to the forum and have had the below issue for about a week now.
I've been looking for solutions in this forum and online but nothing worked or matched the symptoms.
Symptoms are :
The computer when powered up does not start,
Screen remains black,
Touch sounds buttons mute and raise volume blink in unison,
Lower sound button remain on,
This is for a Dell Studio 1535 I have had for 7 years. Running windows 8 for 4/5 months now.
I have tried : A solution by Krypebud posted here 6 years ago : which was to download the firmware ISO I and reboot the computer. This did not work.
I have also checked that the screen does not work on a second monitor : it does not.
Additionally I have tried the LCD BIST test which works fine, no distortions, colours all seem fine.
Would anyone know needs to be done here ? (apart from buying a new laptop)
Please be simple in your explanations I have very little knowledge of computers, assume I have no idea about anything.
Thanks in advance for your help,
Greg