I cannot believe how many problems I have had in these first two weeks of using my new computer.
WORSE - Dell doesn't consider it "new" because it stayed in a box in my living room for a year, so ergo, it has NO WARRANTY.
This is what happened. I received a DVD. I inserted it. Nothing happened. Under Computer, it wasn't reading the drive at all. The eject light wasn't on. An exam of the housing shows NO mechanical/physical way to eject it. I typed Fn+F7 until I was blue in the face. No dice. I shut the computer off.
When I turn it back on, the eject light is on the console so I hit that, nothing happens, I hit Fn+F7... I hear something happening, I hit the light again, and whew the DVD pops out.
BUT WAIT! THERE'S MORE! My computer never boots correctly. It starts Automatic Repair... and even though I have tried all the blue-screen troubleshooting options - I can't even get it to system restore - nada. It tells me it can't "Refresh the PC." I try to change the Start-Up settings to get to Safe Mode. Zip. Zilch. Here we go again - the screen is "Preparing Automatic Repair."
I restart AGAIN. Tapping the F2 key and I pull up the BIOS. I check the booting configuration. Looks normal. No changes, but just to be SURE, I opt to put everything back to the default settings. I press go.
WAIT! I can't pass go, I'm going to jail - AKA - Preparing Automatic Repair HELL again.
Now what? Insert the operating disk and reimage the darn thing (IF THAT WILL WORK). Or don't even try because other comments in other similar forums said, "Hard drive is broken when this happens."
Would someone from Dell PLEASE help me?