My laptop suddenly hanged up so i decided to do force shut down ( holding the power button until it shuts down). Then i start my laptop and after the dell logo appeared it went to blue screen and below details shows in the screen:
Recovery
your PC needs to be repaired
A required device isn't connected or can't be accessed.
Error code: 0xc0000185
You'll need to use the recovery tools on your installation media. If you don't have installation media ( like disc or usb device) contact your system administrator or pc manufacturer.
Press enter to try again
Press F8 for startup settings
press esc for UEFI firmware settings
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unfortunately, i dont have the installation media nor back up my windows. what should i do? I'm so worried about it. I have tried to press F8 but nothing happen. i also pressed F8 several times when dell logo appears, still nothing happened i was directed to EPsa diagnostics.
MY colleague also told me to try insert windows 8 installation but the problem is i dont have the product key.