A Dell Venue Pro 11 (purchased around October 2013) is asking for the Bitlocker Key that we don’t have and we’ve never had (we didn’t know about its existence). After several attempts now is only showing a screen with this text:
«There are no more Bitlocker recovery options on your PC
You need to use the recovery tools if you don’t have any installation media (like a CD or USB device), contact your system administrator or PC manufacturer.
Press the windows key for UEFI Firmware settings»
On the right side there is a little keyboard.
How can we access the computer again?
How can we get that Bitlocker key?