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my Inspiron's proxy and recovery drive are having problems

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My Inspiron 14 5000 series is having 2 problems. One is with my proxy. It keeps turning itself back on. When the proxy is on, the laptop can't connect to the internet. I have run numerous malware and virus scans, removed every program that I installed, and tried to reset it to factory settings. This leads to the second issue. The recovery partition is missing. I won't need it imediately if I can get the proxy issue fixed, though. Any ideas on how to fix my laptop?


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