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Unable to Shutdown or Hibernate Inspiron 15 5558

Win 8.1

When I try to shut down the system using Windows Shutdown , the system returns to the windows login screen. I do not use the hard power switch as it has always caused improper shutdown.

The system can sleep, but not shutdown or hibernate. This just occurred in the last week. A pop showing "Airplane Mode is On/off" in the Windows login screen and will toggle each time I try to shut down. I have tried shut off the laptop wifi, but this made no difference.  There are two Event 1001, which I can post details if needed.  These did not occur after all the no-shutdowns, just the latest.


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