Hi,
I recently called Dell support about my Inspiron 15R SE not booting and they determined my hard drive had crashed. They shipped a new hard drive to me and got me to install it but I had problems installing windows 8 as it was factory installed using UEFI.
Windows 8 setup would start but immediately gave an error about missing a media driver. The driver and utility discs I was provided did not seem to help at all. I called Dell support again but the guy I was talking to just told me that UEFI was confusing and told me to go into bios and change to legacy boot, which worked and I am now running windows 8 in legacy boot mode.
But is there a way I can reinstall in UEFI? From my brief research, it seems to be more efficient... Is there a driver I am missing that wouldn't be on the windows or driver and utilitys discs?
Doesn't seem like phone support people know much about UEFI so I'm not sure where to get help about this.