Hello, I'm using the following:
Venue 11 Pro
Win 8.1 Pro
Dell Data Protection | Encryption - Personal Edition v 8.3.1.672, with drive encryption only set.
I am not utilizing the fingerprint or smartcard option.
Frequently, either under the Admin profile or even worse, a Standard user profile, a pop-up will come up expressing, "A recent policy update requires the following administrative password(s) in order to continue. Clicking Cancel will cause the policies to not be applied and may leave data unprotected." I have pressed Cancel, I have entered the "Encryption Administrator Password" and still moments later (about an hour or so, or after a reboot) it will come back.
This is a fresh install on the first of 20 devices that we are preparing. This is a huge issue as we send out systems to customers that boot into a passworded profile automatically and then auto start an application. Without technical assistance, the end-user only has access to the application.
I have read through the recent Deployment Guide and looked through the app. I have not found anywhere to turn this off and this popup on the user profile is NOT acceptable. Any ideas on how to resolve this?
I would like to thank you in advance for your valuable time, help and consideration in my matter.
After timing, the Popup came back 20 minutes later and then 10 minutes later. For no obvious reason.