Hi, my laptop is Dell Inspiron 15R SE, and my window always freeze after i boot my pc for few minutes..task manager and the window are freeze and it wouldn't recover anymore, i have to turn off the pc by holding the power button because restart or shut down takes forever to complete.
I did ePSA test , and my pc condition is all green ( extended test past)
i don't know what to do so i decided just to do a factory reset to pc.
But what happen is window give me the error code: 80070490. And it doesn't allow me to do factory reset.
Appendix : this image is the result from system checkup using My Dell. (Mcafee always turned off automatically)
Image may be NSFW.
Clik here to view.
And another one is BlueScreen Troubleshooter
