Hi
Have new Inspiron 3521. Upgraded to Windows 8.1 before creating back-up discs. Now when I am trying to create back-up, get message:
Reinstall Dell Backup and Recovery
To use Dell Backup and Recovery with this version of Windows, you must reinstall it using the original installation media or download files. If you're unable to locate the media or files, contact Dell, the manufacturer of Dell Backup and Recovery for more info.
Can't access them from support centre - only lists updates, not original drivers (I have already installed them). When I try to do a scan for drivers, it never completes (leave it on for hours).
Can anyone help? Thanks.