Computer information: Dell Inspiration One (20 or 2020); Windows 8.1
24 hours ago, I was using my computer to do some homework and check my phone account. I clicked restart instead of sleep on accident, thinking I will use the computer in a few hours anyway. So around 12 noon I got on the computer and it froze. I restarted it and tried to get on Mozilla Firefox AND Google Chrome; the tab was blank on Firefox and said "Loading" like I had no internet connection. Google Chrome never came up. So I went to check the internet connection. The window for Control Panel came up, but never loaded. When I put the cursor over it the loading circle came up and kept spinning. So I just held in the power button and let it sit all day. Tonight I tried everything I could think of, but no success.
However, I did get into the Command Prompt and saw that the, what I thought was, disabled Guest account was last active 2/06/2014. We bought the computer in the fall! I ran 3 virus scans with Avast! and they came out okay.
I cannot afford to buy another computer. I am a student and I have SO many important things on the computer. PLEASE help me! :(