I made a factory image recovery on a USB using Dell Backup and Recovery.
I am in need of it after getting the poweliks virus on the computer, and feel as though a clean slate would be best right now.
I loaded up the program and went into "Recovery" but the program only recognizes the image that is the location called "Local" which I would guess is a separate partition for this purpose but I would like to use the one on the USB instead.
I don't know why the program won't read/load the USB as a recovery option. In "My Computer" the USB is read as "Factory Image Recovery" with the Dell Recovery icon.
Anyone know what I can do?
I am use to the old XP re-format and have *never* used a factory image or any recovery programs before.
Thanks for your time in advance!
