I'm trying to restore a back up that the Dell basic back up and restore program ran. Support told me to do that, I needed to upgrade to the premium back up and restore. I've talked to about 15 Dell employees and none of them could tell me how to upgrade. I tried it online but the upgrade is grayed out and it wants an authorization code. I have the latest Dell buar program for win 10. Is there really a premium edition?
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