I have a new XPS 13 (9343 - Early 2015) and was playing around with Windows 10. Before playing with Windows 10 I created a recovery USB in Windows 8.1. When attempting to restore I got an error message saying the Recovery Environment was corrupted.
I reached out to Dell and then sent me Recovery Media on USB. When booting to the USB from Dell it goes straight to the standard Windows 8 Installation screen instead of going to the Dell Restore and Recovery interface as is shown in their video.
When attempting to install using the standard Windows 8 installer it will not allow you to install over the existing partitions. I could wipe all the partitions and start from scratch but I would like to get it back to 'Factory State.'
Any idea why the Dell Direct USB does not go to the Dell Restore and Recovery as shown in their videos and FAQ's?
Thanks
Mosi