Hi everyone,
I have a DELL Latitude E6430 (8 Go RAM, intel Core i7) operated by Win 8.
Yesturday i let it perform an update of "DELL Backup and Recovery". The update itself was pretty fast and since i have a very poor internet connection i guess the file was really light. However, since this update got installed i'm facing a very troubling issue : the laptop is VERY slow. To give you an idea, it freezes for 3-5 seconds when i launch Explorer... Every program is slow (incl. Excel!). When i look at the "performances" of the laptop i can see that about 20% of my RAM is busy doing something... I'm quiet sure this problem comes from the Recovery update, however i cannot find it (in order to remove it) on "Windows updates". I would like to know if one of you had a similar issue and - of course - how to fix it... And if someone knows where this damn update (DELL Recovery) is installed, please let me know.
Cheers,
Tqc.