hello
Dell Backup and Recovery Managerdoes not functionandtheprogramwasdeletedand tried tore-downloaditappearsthisproblem
try this link but The same problems
http://en.community.dell.com/support-forums/software-os/f/4677/t/19505704.aspx
my device XPS 12 Ultrabook™ Convertible windows 8
model 9q23