Hello
Recently, I bought a laptop Inspiron 5520 with Windows 8. Suddenly the metro windows stop working. I made a research on the internet about how to solve this and one of the options mentioned was to uninstall the antivirus.
I have tried to make this but it has been very difficult to do it. I have made the question in the Mcafee forum and they mentioned to use the command regsvr32 with three options: scrrun.dll, jscript.dll, and vbscript.dll to inform if there is an error and you in Dell could give me support.
After performing this task, no errors were found. However, I am still having the same problem with the metro windows and with Mcafee.
What can I do in order to solve this problem?
Regards