Hello Dell Community , I recently bought an Dell Inspirion 3537 , I was using Windows 7 since now and had no problems, but I've updated to Windows 8.1 Pro .
Now when I close lid to set my laptop to sleep, if I open it, it only give me black screen and it need a forced shut down. I don't think it even goes to sleep cause the cooler is still spinning,same result if I put my laptop to hibernate.
I've tried to set it to sleep from the Power Button .. same result it just turns of my screen and need a forced shutdown. Even if I set my laptop to turn off dextop if I dont use it for live 5 mins , the screen turns black but I need to force restart to use my PC.
I have tried to update BIOS,Chipset,Integrated Graphic Card, Turned off Fast Start-up.
Note that the I have dedicated AMD Radeon R9 M265X graphic card ,and I've installed the driver from AMD website with autodetect cause on Dell website the graphic card for my model dossn't match.
Service Tag: #DY94QZ1
Thanks for assistance.