Software & operation system

July 15, 2017, 8:37 am

≫ Next: Master File Table contains a corrupted file record Inspiron 5558

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Hi guys I have a very bad problem with my Laptop Dell inspiron 15r 5537

Everytime I shut down, restart, sleep/hibernate it freezes the PC itself.When I shut down, it doesn't shut down completely ( gives power on when shuting down) same goes to sleep/hibernate, gives power on and pressing power button that doesn't work either with other.But sometimes shut down and sleep/hibernate works and most of the time didn't work.

Please guys, I want to stop this problem from be happening everytime.

Thank you - Omar

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Master File Table contains a corrupted file record Inspiron 5558

July 19, 2017, 1:53 pm

≫ Next: My laptop fingerprint is not working

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 Event viewer displayed an error message Master File Table contains a corrupted file record . This system has no other symptoms.  I have run chkdsk /f and it did clean up/moving of the files it did not fix the MFT.  Can this been done with utility Dell Backup and Recovery or do I need a 3rd party program such as TestDisk?

My laptop fingerprint is not working

July 27, 2017, 12:12 am

≫ Next: Unable to Shutdown or Hibernate Inspiron 15 5558

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I have a dell vostro 3450 laptop. i have installed fingerprint driver but it is not working.It says that no management application is installed.          plz fix this problem.

Unable to Shutdown or Hibernate Inspiron 15 5558

August 12, 2017, 9:27 am

≫ Next: WINDOWS 8 LOST !!!!

≪ Previous: My laptop fingerprint is not working

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Win 8.1

When I try to shut down the system using Windows Shutdown , the system returns to the windows login screen. I do not use the hard power switch as it has always caused improper shutdown.

The system can sleep, but not shutdown or hibernate. This just occurred in the last week. A pop showing "Airplane Mode is On/off" in the Windows login screen and will toggle each time I try to shut down. I have tried shut off the laptop wifi, but this made no difference.  There are two Event 1001, which I can post details if needed.  These did not occur after all the no-shutdowns, just the latest.

WINDOWS 8 LOST !!!!

August 14, 2017, 8:58 am

≫ Next: WINDOWS 8 PRODUCT KEY

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Hello,

I have a Dell Inspiron 7520. Recently I tried reinstalling windows 8 and the screen froze.
I was not able to recover from this problem. I'm using my old computer as of now.
I think i lost my genuine windows. How do I get it back ? please help ! I'm stuck ! 

WINDOWS 8 PRODUCT KEY

August 14, 2017, 9:08 am

≫ Next: Install Dashlane

≪ Previous: WINDOWS 8 LOST !!!!

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I bought my laptop 4 years ago. When I bought it came with a genuine windows 8 home edition.
I had updated it to windows 10. Now when i tried to reinstall windows10 the laptop froze. And i am not able to retrieve it back. I think I have lost my genuine windows. I don't have my product key also.
What to do ?  How can I get it back ? 

Install Dashlane

August 23, 2017, 4:12 pm

≫ Next: I was making a presentation

≪ Previous: WINDOWS 8 PRODUCT KEY

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I just got Opt/Plex5050. I was trying to install Dashlane. Installation is okay, but the program is not opening. Any idea?

I was making a presentation

September 3, 2017, 7:16 am

≫ Next: Windows 10 running fine, Can I delete C:\20160314204440_BACKUP directory of INP files 183 GB?

≪ Previous: Install Dashlane

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It was couple of days ago, I almost done, but the light was unexpectedly off. I rerun computer, opened .pptx file via PowerPoint 2007 and didn't see many latest changes.

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Windows 10 running fine, Can I delete C:\20160314204440_BACKUP directory of INP files 183 GB?

September 5, 2017, 11:16 am

≫ Next: Reinstall Windows from Backup DVD

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Directory has 315 items including 11 Apps.INP files, 292 Data.INP files, 6 User.IMP files, and associated .xml files

Reinstall Windows from Backup DVD

September 10, 2017, 9:55 pm

≫ Next: How to reinstall Windows using Factory reset DVDs

≪ Previous: Windows 10 running fine, Can I delete C:\20160314204440_BACKUP directory of INP files 183 GB?

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I have a dell laptop 15R 5521 bought almost 4 years back. During that time itself, i created a Factory reset backup DVDs using Dell Backup and recovery software. During that time OS was Windows 8 and i have continuously updated the system and now using Windows 10. 

Now last week my hard disk got damaged, so i replaced it and am trying to reinstall using those DVDs, but could not install. It is showing a message like 

Windows failed to start. A recent hardware or software change might be the cause. 

Status: 0xc0000185

Info: A required device is not connected or can't be accessed.

 

Now please help me what to do to reinstall the windows using those DVDs. It was a total of 4 DVDs and i started this process with 1st DVD. Just for information.

How to reinstall Windows using Factory reset DVDs

September 11, 2017, 3:09 am

≫ Next: Cyberlink PowerDVD bought with Dell XPS 8500, is there a license key?

≪ Previous: Reinstall Windows from Backup DVD

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My laptop is Inspiron 5521 got crashed and harddisk is damaged. I have taken System backup initially for factory reset. now i could not install the OS using that. 

Cyberlink PowerDVD bought with Dell XPS 8500, is there a license key?

September 11, 2017, 2:32 pm

≫ Next: Our company makes projects

≪ Previous: How to reinstall Windows using Factory reset DVDs

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Hello.

In 2012 I bought a DELL XPS 8500 configuration and Cyberlink PowerDVD software together with it. However I cannot find any license key for PowerDVD written anywhere on paper or in the electronic order that I have. I have the software installed and I think I can get it through Dell Digital Delivery but is there really not license key to identify my ownership of this software?

Thank you in advance.

Our company makes projects

September 26, 2017, 10:23 pm

≫ Next: Have not sufficient permissions

≪ Previous: Cyberlink PowerDVD bought with Dell XPS 8500, is there a license key?

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I'm one of the makers. We use MS Project 2016. Sometimes we had problems, but our techteam solves it. Today our most important .mpp file haven't opened, we have tried to do something, but...

Have not sufficient permissions

October 4, 2017, 12:54 pm

≫ Next: Windows 8 Product Key

≪ Previous: Our company makes projects

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The following error occurred while saving changes in PST file: 'You do not have sufficient permissions to perform this command'. This happened after upgrading to Windows 8.

I have MS Office 2016

DELL Latitude 3450-8574

Windows 8 Product Key

October 5, 2017, 4:44 am

≫ Next: "An operating system was not found" error while trying to reinstall windows

≪ Previous: Have not sufficient permissions

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Hi! I have Dell Inspiron 3521 which was given to me by my sister. It has Windows 8 installed originally, then I upgraded it into 8.1. I used it for over a year since she gave me but then, it's original hard disk died. It was stuck for a year when I finally decided to buy a new hard disk but sadly, the hard disk didn't have an operating system. Now, I want to download Windows 8 from Microsoft and I'm aware that they'll ask for a product key. My question is, can I use the product key that came with this and where can I find it? Thanks!

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"An operating system was not found" error while trying to reinstall windows

October 13, 2017, 7:03 am

≫ Next: Inspiron 15-5559, Factory Reset not working

≪ Previous: Windows 8 Product Key

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Hi everyone,

I had windows 10 installed on my Dell Inspiron 7720 laptop for around a year. I wanted to roll back to windows 8.1, so i downloaded the usb media from microsoft website.I booted from the pen drive and formatted all the drives. After that I proceeded to install windows 8.1. When the setup had just started copying files, my laptop shut down due to low battery. Now when i am trying to boot from usb or dvd, i am getting an error saying "An operating system was not found. Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+Del to resart".

Also, when I am trying to change the boot order or to load default settings in bios, I am getting an error - "FORMSET 98FBBCFB-1392-4FDE-ABB8-C41CC5AD7D6D

Failed to save storage: Boot_mem-Boot_ITEMS. Status Access Denied"

Someone suggested me to reset the bios by reseating the CMOS Battery. Did that but still getting same error. I have run out of idea now, and desperately need help. If someone has any suggestion, please help me out.

Thanks,

Ravi Kaurav

Inspiron 15-5559, Factory Reset not working

October 24, 2017, 10:44 am

≫ Next: Dell Datasafe

≪ Previous: "An operating system was not found" error while trying to reinstall windows

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My laptop is locked. It only shows the Dell logo. So I tried factory resetting. Did F8 but doesn't work.

Help.

Dell Datasafe

October 30, 2017, 2:25 am

≫ Next: dell latitude 10 st2e drivers on website are corrupted or not fixed.

≪ Previous: Inspiron 15-5559, Factory Reset not working

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Does anyone know what domain web addressesell Datasafe Local Backup and Dell Datasafe Online use to check for updates since the service is discontinued?

Thanks,

dell latitude 10 st2e drivers on website are corrupted or not fixed.

November 24, 2017, 9:25 am

≫ Next: 8.1 fail

≪ Previous: Dell Datasafe

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I recently got a dell latitude 10 st2e from a friend and wanted to reset it. I did and then all the drivers were gone as expected, but when i went to get them from the dell website. the drivers would work. for example the intel drivers on the dell website started a boot loop, i got in to the main desktop and it instantly shut down everytime until i reset it again. so dell im asking for a request to fix all the drivers or give me older drivers that work. thank you   

8.1 fail

November 26, 2017, 10:16 am

≫ Next: what happened with excel?

≪ Previous: dell latitude 10 st2e drivers on website are corrupted or not fixed.

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Okay, so I just fixed my Dell Inspiron 3520 from the windows 10 upgrade, and tried to upgrade it back to Windows 8, for my laptop is a Windows 7, I did everything for my computer to upgrade, and it took me to startup repair, and it keeps telling me to use a disc I never had. Help!