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XPS 8700/Window 8.1 Unable to Boot - Unable to Restore - Unable to Refresh - Backup and Recovery Finds No Error

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Hi,

Question Re: XPS 8700 with Windows 8.1.  if computer is no longer able to boot into Windows.

And Restore is not able to correct issue. 

And Refresh is unable to correct issue.

But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.

is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?

Alternatively if the Reset My PC option is used is Installation media required?

Thanks.


Windows 10 - An Unexpected Guest...

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Hello!

I wasn't sure where to initially place this discussion, as my question revolves equally around Windows 8.1 and Windows 10...

I currently own a Dell XPS 15 laptop that had a factory pre-installed version of Windows 8.1. About 2 and 1/5 years after buying it, I had to replace my hard drive because my laptop wouldn't boot but now (for some reason) I have Windows 10 loaded on my laptop but this version is not activated and it doesn't recognise the product key that used to be on my laptop.

I've tried to apply a factory reset to my laptop but it just pre-installed Windows 10 again - and since my laptop was pre-installed with Windows 8.1, I don't actually have my product license key.

In short (ha!) my question is this - is there any way I could get my valid version of Windows 8.1 back? From what little reading I did, my product key should be found in my laptop's BIOS/motherboard - does this mean that even with my replaced hard drive, this can still be found somewhere in my laptop?

Windows 8 re-install

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I have installed a new HDD in a friend's laptop... It was running win8... He did not have a recovery DVD nor do I find the Product Key anywhere on the laptop...

Any suggestions on how to get the OS back on the laptop and activate it ?.....   Even windows 10 will do if it is still a free upgrade

Thanks in advance for your help

Legal procedure to downgrade PC's with Windows 8.1 pro to Windows 7 Pro

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hi all,


i have around 10 Dell OPT 3020MT PC's with dell win 8.1 pro license. due to software compatibility issue i have downgrade all these PC's to win 7 pro using dell win 7 pro OEM DVD. every thing works well until microsoft has done audit in my company and found out that all the downgraded PC's contain 32KD2-K9CTF-M3DJT-4J3WC-733WD key which came with dell installation media. so now microsoft claim that is this not legal. so i want to know what will be the Legal procedure to downgrade PC's with Windows 8.1 pro to Windows 7 Pro in multiple PC's?

Vostro 3458 w Win 7 Pro installed - only received 8.1 recovery media disk

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I ordered a Vostro 3458 with Windows 7 Pro installed.  But when I received it, the only disk that came with it was the Dell Operating System disk for Windows 8.1 Recovery Media for Windows 8.1 Products 64-bit.

Does this disk also have the Win 7 Pro operating system on it, or do I need to contact Dell and get a replacement Win 7 Pro operating system install disk?

Can't type 'at' symbol or see language bar Windows 8.1

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I just set up another user account on my laptop and for some reason I cannot see the language bar or type the 'at' symbol. When I login as the other user everything is fine. Help, I don't know how to fix this.

Need Windows 8.1 Single Language with Bing ISO for DELL

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I have dell 20-3043 with bundled Windows 8.1 with bing single language.

I ahd to format PC due to some problem. Kindly provide me the ISO for re-installation.

DFS.agent.winservice

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DFS.agent.winservice
runs contantly on my computer eating up CPU
my NEW DELL runs slower than my old LENOVO

why does DELL have so much of its own software running, none of which I want or need.


Dell Inspiron 15 3521 battery meter

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would someone share the download link for the battery meter app for Dell inspiron 15 3521 win 8.1?
i cant find it on driver downloads :( 
battery meter app that disables charging when battery is full.


thank you in advance.

Bit locker recovery

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I have a latitude 10 tablet that needed  a new screen. Now when I turn it on I am getting the following message. Please see below. I go to Windows live and its no help. I have been to dell with no help. can someone tell me what I need to do.

There are no more Bitlocker recovery options on your PC

Recovery & Restore fails with 'cannot create personality settings backup'

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Hi,

I have an XPS Ultrabook which has had it's SSD erased (long story). I have accessed the Dell Support page and downloaded the Recovery & Restore image (using the service tag) and used this to create the recovery USB.

Booting the USB, it does the drive diagnostics, then file checks (nothing to check so continues) and on to the backup stage. At the end of this, whether I skip or let it run through the "backup" it always then fails afterwards with: "Cannot create personality settings backup, required information are missing on system drive" and then it never lets me go on to the image reinstall process. 

Can anyone suggest how to get this working? I just want to restore it to factory install which should be the downloaded image?

Thanks

Windows 7 Operating System License Number - How To Find It When Cannot Locate On Device

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Hello

Wonder if you could help me out.

I have got a Dell laptop that I purchased from Dell directly.

Dell Inspiron 1764. Purchased in 2010.

Computer shop has had to fix something on laptop and now looking to upload Windows 7 Premium operating system back onto computer. They are looking for license key but cannot locate on outside of device. 

I have the service pack number for my device.

How can I get the license number otherwise?

Any help would be appreciated.

Thanks

Payman

Windows 8.1 Pro on GPT partition

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Okay, I'm missing something. I have wiped my hard drive and I am installing Windows 8.1 Pro. Main reason is so I can partition my drive as GPT to partake of large USB drives, such as the one waiting patiently on my desk. But I digress. So during the install, I go in and use diskpart to convert the partition to GPT, but when Windows 8.1 has installed, it's back to MBR. My BIOS is set to: Secure Boot disabled, Load Legacy Option ROM: Enabled, and Boot List Option: UEFI. Is one of these settings wrong? 

Thanks for any help!

Inspiron 660 Windows 8.1 Pro validation has expired

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I bought an Inspiron 66 used on Craigslist with Windows 8.1 Pro with Media Center. Recently, I started to get warning screens that Windows validation was about was about to expire, which it subsequently did. After many hours of searching, I was able to determine that the Windows 8.1 Pro was installed with a generic volume license key from a KMS server (thanks, craigslist). Since the validation has expired, apparently, that key no longer exists.

After many more hours of searching and being given the run around by Microsoft support technicians, I still do not have a valid key. The only clue I have is that there is a Dell Windows 7 Pro OA sticker attached to the computer case with a key. 

It looks like the latest OS approved by Dell for the Inspiron 660 is Windows 8.1. Is there anything that can be done where I can keep the Windows 8.1 Pro (the Media Center is unimportant to me)?

From what I have read, it appears that the key for the invalid Windows 8.1 Pro is embedded in the Bios and that any attempts to repair or reinstall the Windows 8.1 Pro on this computer will be tied to that expired generic key. Does anyone know if this is true and possible to overcome?

I have searched endlessly but have not found any solutions for my situation so I thought I might post here and see if anyone has a solution but I'm afraid my situation is becoming time sensitive and I can no longer sift through thousands of suggestions that don't pertain to my situation.

Windows has grown so tiresome.

Thanks in advance and any information is appreciated.

dan

"no matched drives detected" message when trying to update firmware

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Hi :)

Yesterday I reinstalled windows and when I'm trying to update the firmware (which is considered "urgent")

I keep getting the message "no matched drives detected"

What does this mean and how to I solve it?

Thank you!!!


Migrestore

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Hi i had a hard disk failure bu t

managed to get most of my files backed up with Dell to inp files. 

I have downloaded the Migrestore software but get now options to choose a drive when i click the browse button 

DBAR Error - Dell XPS 13 (9333)

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To cut a long story short, I had to reset my laptop. However, now I have my laptop working fine again I am trying to restore my backups on it.

Now my problem. I CAN'T.

Using Dell Back-up And Restore (DBAR) and a handful of other restore methods, I am unable to restore my backup. To be specific, when using DBAR I have uninstalled reinstalled and tested a variety of different versions and encountered the same problem each time.

Which is the program works fine UNTIL I press the restore option. Upon selecting restore backup, the program crashes (screen shot attached). I am al out of ideas as to what could be causing this and would appreciate any help. Thanks in advance!

Windows 8 stuck in 0%

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Hello Everybody :)

I tried to install in my laptop Xps 17 l702x windows 7 but always the process stuck when 

the "Expanding files " starts at 0% and then a wired message with a code appears.

Does anybody knows anything about this to help me  ?

thanks in advance

Una el to use computer

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Hello, I sended my Dell Inspiron 5547 for a repair  whit Dell and when i got it back i wasn't able to use the computer. When I turn it on the screen goes black and says: "checking media".Then the screen goes black for a while and says: " no boot device found. Press any key to reboot the machine" and it never works, it's been a week and I can't use the computer. Please help, I Don't have any backups and I Don't want to lose any documents.

DA200

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I have a new Inspiron 7000 win 10 pro 64 with DA200. The DA200 is not recognized. Every possible update with any drivers is done but nothing happened. DA200 defective ?

I don´t know how to get Info from Windows 10 device manager with "thunderbolt" working or not.

Can you assist me please ?

ACTL

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